As soon as your order has been shipped, you will receive a shipping confirmation email at the address used when placing your order. Once a tracking number is available from the carrier, it will be included in this email.
You can also track the status of your order at any time:
- via the order tracking link sent in your order confirmation email;
- from your customer account, if you created an account when making your purchase, in the "Orders" section.
If you have not received a shipping confirmation email, please check your junk folder. If a reasonable amount of time has passed without any news of your package, or if you have any questions about the progress of your delivery, please contact us directly via our contact page and provide your order number: we will follow up with the carrier.